Terms & Conditions
Reservations
We are happy to take your enquires and reservations by telephone and email. We will require a deposit of £50 per person as confirmation of the booking. This deposit is non refundable.
In the exceptionally unlikely event we should need to cancel your reservation, we will contact you as soon as possible, although our liability is limited to a refund of any payments received.
In the exceptionally unlikely event we should need to cancel your reservation, we will contact you as soon as possible, although our liability is limited to a refund of any payments received.
Cancellation
We recognise plans can change for all sorts of reasons and unforeseen circumstances and are able to accept cancellations without any further charges up to 14 days before your booked arrival date. Any deposit paid remains non refundable however we are happy to transfer your deposit to another stay of equal or greater value within the same calendar year. Should you cancel your booking within 14 days of arrival our cancellation charges will be 75% of the total value of the booking in line with the holiday insurance industry standards.
We do recommend that you take out appropriate holiday insurance to protect yourself against unforeseen circumstances. We will provide a holiday insurance form with your booking confirmation.
We do recommend that you take out appropriate holiday insurance to protect yourself against unforeseen circumstances. We will provide a holiday insurance form with your booking confirmation.
Privacy
We respect your privacy. All our data is held securely and we never share any information about our guest to any third party.
Settling your account
Accounts are settled on the morning of departure. We accept building society cheques, cash and most major credit cards (we make no additional charge for payment by debit/credit card).
We do not add any service charges - gratuities are left to discretion of our guests.
No allowances can be made for temporary absence, curtailment of your stay or meals not taken.
We do not add any service charges - gratuities are left to discretion of our guests.
No allowances can be made for temporary absence, curtailment of your stay or meals not taken.
Check in and check out
Your room will normally be available from 2pm on the day of arrival. You are of course very welcome to arrive early and perhaps enjoy a coffee with us or stretch your legs with an amble into town.
So that we can prepare your room for the next guest we would ask that you check out by 10.30 on the morning of departure. You are welcome to leave your car in our carpark until you are ready to start your journey.
So that we can prepare your room for the next guest we would ask that you check out by 10.30 on the morning of departure. You are welcome to leave your car in our carpark until you are ready to start your journey.
Dining
We serve breakfast from 8.15am to 9.15am everyday
Dinner is served daily from 6.30pm till 7.30pm with pre dinner drinks available in the lounge or on the terrace and coffee served in the lounge afterwards
Dinner is served daily from 6.30pm till 7.30pm with pre dinner drinks available in the lounge or on the terrace and coffee served in the lounge afterwards
Smoking
The hotel is totally non smoking. Guest are welcome to smoke in the garden away from the building
Children
Children aged 8 to 13 years have a discount of 30%
Pets
Unfortunately we do not accept pets at the hotel except at the discretion of the management. Guide dogs are of course welcome at anytime.
Damages
In the unlikely event of replacement, cleaning or repair being required to item(s) belonging to the hotel or the fabric of the hotel itself because of wilful damage or damage incurred because reasonable precautions have not being taken, We reserve the right to reclaim all and any cost incurred.
Valuables
The hotel cannot be responsible for loss or damage to valuable items unless deposited with us at reception.
Parking
We have plenty of parking available for all our guests. Cars are left at the owners' risk.
